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Track your Order
Use one of the following methods to check the status of an order that you have placed on elizabetharden.com.au.
Check your email. You will receive emails keeping you up-to-date about the status of your order.
Visit the Website. Go to My Account and enter your Order Number and Email Address for your order for the status of your order.
Visit My Account. By signing into your account, you may view information about your most recent orders as well as past orders.
Contact us. Please contact us via e-mail if you have any questions.
How is order status different from tracking information?
The status of your order represents the progress of your order between the time it is placed and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until your order is delivered*. The tracking information is accessible from the Order History in your account when it becomes available.
*Once your order has been shipped, it may take up to 48 hours before tracking is available.