Terms and Conditions

Welcome to elizabetharden.com.au. By accessing and using this website, you agree to the following terms and conditions:

Shopping Limits:

  • Customers may purchase a maximum of 6 units per item per order. 

Gift with Purchase Offers

  • Gift with purchase offers are available while stocks last.
  • Only one gift is allowed per transaction.
  • Gifts may not be substituted, exchanged, or redeemed for cash.
  • Offers may not be valid with other promotions, value gift sets, or clearance items.

Other Promotions & Offers

  • Promotions are available for a limited time only and are not valid on past purchases.
  • Offers may be subject to additional restrictions, which will be outlined on the specific promotion page.
  • We reserve the right to:
    • Cancel any order due to unauthorized, altered, or ineligible use of an offer.
    • Modify or cancel promotions due to system errors or unforeseen issues.
    • Change or withdraw offers without prior notice.


Email Subscription Benefits:

  • 15% off your first order.
  • 1 redemption per customer. May not be combined with other offers.
  • Exclusive access to new arrivals, special promotions, and more.

General Conditions

  • All offers and promotions are subject to availability and may be withdrawn at any time.
  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

For more details, visit our Offers Page to explore current promotions and gift-with-purchase deals.

Shipping & Returns

If you have any questions, please visit our FAQ page or contact our customer service team at contact@elizabetharden.com.au.

 

Mobile Terms of Service

The Elizabeth Arden Australia mobile message service (the "Service") is operated by Elizabeth Arden Australia (“Elizabeth Arden Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Elizabeth Arden Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Elizabeth Arden Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Elizabeth Arden Australia. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ARDEN AU or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Elizabeth Arden Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ARDEN AU or email contact@elizabetharden.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.